R2 Sports - R2 Enterprises Player / Team Entry Credit Card / Online Check Refund Policy
Please contact R2 Sports - R2 Enterprises immediately for any errors found in processing your transaction.

Phone: (214) 556-1835

Transactions will appear as R2 Sports - R2 Enterprises on credit card statement. All valid transactions are final. After transacting your entry, the event director refund/entry policy will take effect.

• R2 Sports - R2 Enterprises will determine if a transaction is valid or invalid. For example, a duplicate transaction created through an error in our software processing may be considered invalid.
• Invalid transactions will be refunded in total - Entry Fees and Convenience Charge.
• Transactions created by customer error may be considered valid orders.
• Transactions deemed to be invalid prior to the transaction's batch processing will be voided. After batch processing, the original transaction must be credited.

Cancellations:
Each event may have specific refund policies that may apply that will be noted on the event website in the info section.
Please contact the Event Director if you need to cancel your entry. It is up to the Event Director to accept or decline all refunds due to cancellations, etc. The event director is responsible for a 5% refund charge on the total fee refunded. The Tournament Director MAY refund Entry Fees MINUS any fees resulting from their specific entry policies (such as processing fees, cancellation charges, etc.).

• Prior 3 days after the event closing date: If any refund is allowed, the Event Director may make the refund via check or via R2sports (via credit made to the original credit card transaction).
• Director responsible for refunding player / team after final check is sent to director which is 3 days after the event. R2sports cannot refund Entry fees due to cancellations more than 3 days after the tournament had ended because full payment has already been sent out.

Contacting Billing Support
If you have any questions about this refund policy, the practices of this site, or your
dealings with this Web site, you may contact Customer Support